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Rich and Donna have been absolutely amazing through the whole process of my lawsuit, start to finish. They have shown that they actually care about their client, will do everything in their power to do what is best for them, and make sure they understand everything along the way. I’ve had countless phone calls and meetings with Rich, and I’ve never once felt rushed or like I was just a thing to check off the list. Donna has been on top of all emails/phone calls/documents from day one. The personal connection, willingness to explain all the confusing details, and genuine concern for our situation is something I won’t soon forget about this experience.